One year, from us not a third party.

• Engine: cylinder head and block, pistons, crankshaft, camshaft, valves, timing chain or belt, oil pump, turbocharger.
• Transmission: gearbox internals, clutch assembly on manuals, torque converter and valve body on automatics, differential.
• Electricals: alternator, starter motor, ECU, wiring looms, power windows and mirrors, central locking, instrument cluster.
• Air conditioning: compressor, condenser, evaporator.
• Steering and suspension: rack, pump, struts and shock absorbers.

Parts and labour are both included, at any CARZ PRIME hub. There is no claim limit and no deductible.

• Wear items tyres, brake pads and discs, wiper blades, bulbs, filters, batteries.
• Routine servicing, oil changes and consumables.
• Cosmetic damage, including the imperfections disclosed on the car page when you bought it.
• Damage from an accident, misuse, racing, or driving through flood water.
• Faults arising from modifications made after delivery.
• Anything already flagged as “attention” on the inspection report at the point of sale.

That last one matters: if the report told you the near-side disc was lightly scored, replacing it later is a service item, not a warranty claim. It was in the price.

Call the hub you bought from, or any other hub if you have moved. Bring the car in when it suits you there is no form to fill in first.

• We diagnose it at our cost, whether or not it turns out to be covered.
• If it is covered, we fix it and you pay nothing.
• If it is not, we tell you what it would cost before touching anything.

A second year is available at the point of sale for most cars. Ask at the hub it is priced per car based on the inspection score, and we will tell you honestly whether it is worth it for yours.